Privacy Policy

Last Updated: January 2025.

1. Introduction

At AUS66 (aus66-australia.com), we are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, and interact with us as a punter, player, or customer.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services. By accessing and using AUS66, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

We are subject to the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which form the foundation of our privacy practices. We are also committed to responsible gambling principles and compliance with relevant Australian state and territory gambling regulations.

2. Information We Collect

2.1 Information You Provide Directly

When you create an account with AUS66, register for our services, or interact with us, we collect various types of information:

Account Registration Information: When you sign up, we collect your full name, date of birth, email address, phone number, residential address, and username. We also collect information about your preferred contact method and language preferences.

Financial Information: To process deposits and withdrawals, we collect details about your payment method. This may include credit card numbers (Visa/Mastercard), bank account details for POLi and PayID transactions, BPAY reference numbers, and cryptocurrency wallet addresses. We do not store complete credit card information on our servers; payment processing is handled by secure third-party payment gateways compliant with PCI DSS standards.

Identity Verification Documents: To comply with Australian anti-money laundering and counter-terrorism financing legislation, we collect copies of government-issued identification (passport, driver's license, or state ID), proof of address documents (utility bills, rental agreements), and tax file number information where required.

Betting and Gaming History: We collect records of all your bets, wagers on pokies, sports betting activity (including AFL, NRL, and Melbourne Cup betting), casino games, and other gaming transactions. This includes bet amounts, odds, outcomes, and timestamps.

Communication Information: When you contact our support team via email at [email protected], live chat, or phone, we collect and retain copies of your communications, including the content, date, and time of your inquiries.

Preference and Profile Information: We collect information about your gaming preferences, deposit limits, self-exclusion requests, deposit and withdrawal methods, notification preferences, and any special requests you provide.

2.2 Information Collected Automatically

Cookies and Tracking Technologies: When you visit aus66-australia.com, we use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity, pages visited, features used, and time spent on our platform. This helps us understand user behaviour and improve our services.

Device Information: We automatically collect information about your device, including device type, operating system, browser type, unique device identifiers, mobile network information, and device settings.

Location Information: With your permission, we may collect approximate location information based on IP address to verify your location within Australia and to prevent unauthorized access from jurisdictions where our services are not available.

Log Data: Our servers automatically record information when you use AUS66, including IP addresses, access times, pages viewed, referring URLs, and error logs.

2.3 Information from Third Parties

Payment Processors: We receive confirmation information from payment providers handling POLi, PayID, BPAY, Neosurf, Visa/Mastercard, and cryptocurrency transactions.

Identity Verification Services: We use third-party identity verification providers to confirm your identity and address details against government records.

Responsible Gambling Organizations: We may receive information from responsible gambling bodies to identify individuals who have placed themselves on exclusion lists.

Regulatory Bodies: The Australian Communications and Media Authority (ACMA) and other regulatory authorities may provide us with information relevant to compliance and enforcement.

3. How We Use Your Information

3.1 Service Delivery

We use your information to:

Create and maintain your AUS66.
Process your deposits via PayID, POLi, BPAY, Neosurf, Visa/Mastercard, and cryptocurrency.
Process your withdrawal requests in AUD.
Record your betting activity on pokies, sports betting markets, and casino games.
Provide customer support and respond to your.
Send transaction confirmations and account.
Operate our arvo gaming sessions and special.

3.2 Compliance and Legal Obligations

We use your information to:

Comply with the Privacy Act 1988 (Cth) and Australian Privacy.
Satisfy anti-money laundering and counter-terrorism financing obligations under the Anti-Money Laundering/Counter-Terrorism Financing Act 2006 (Cth).
Verify your identity and age (you must be 18+ to use our services).
Meet state and territory gambling licensing.
Comply with requests from law enforcement and regulatory.
Detect and prevent fraud, money laundering, and unauthorized.
Enforce our Terms of Service and other legal.

3.3 Responsible Gambling

We use your information to:

Implement your self-exclusion requests and deposit.
Monitor for signs of problem.
Provide responsible gambling resources and support.
Refer you to Gambling Help Online (1800 858 858) and other counselling.
Comply with responsible gambling codes of.
Assess affordability and check for high-risk betting.

3.4 Marketing and Promotions

With your consent, we use your information to:

Send promotional emails about welcome bonuses, free spins on pokies, no-deposit offers, and other.
Tailor offers based on your gaming preferences and.
Conduct surveys and gather feedback about your.
Create personalized recommendations for new pokies, betting markets, or casino games.
Invite you to exclusive VIP programs and loyalty.

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or adjusting your notification preferences in your account settings.

3.5 Service Improvement

We use your information to:

Analyze user behaviour and gaming.
Improve our website functionality and user.
Develop new features, pokies, betting markets, and gaming.
Test and optimize our payment.
Enhance our security measures and fraud detection.

4. Legal Basis for Processing

Under the Australian Privacy Principles, we process your information based on:

Contractual Necessity: Processing required to provide our gaming and betting services, process payments, and fulfill our agreement with you.

Legal Obligation: Processing required to comply with the Privacy Act 1988 (Cth), Anti-Money Laundering legislation, gambling regulations, and other Australian laws.

Legitimate Interest: Processing necessary for fraud prevention, security, responsible gambling monitoring, and service improvement, where this does not override your privacy interests.

Consent: Processing of marketing communications and non-essential cookies is based on your explicit consent, which you can withdraw at any time.

5. Disclosure of Your Information

5.1 When We Share Your Information

We may disclose your information to:

Payment Processors and Financial Institutions: We share payment information with POLi, PayID providers, BPAY operators, Neosurf, Visa/Mastercard processors, and cryptocurrency exchange providers to process your transactions securely.

Identity Verification Providers: We share identity documents and personal information with third-party verification services to confirm your identity.

Regulatory and Law Enforcement Authorities: We disclose information to ACMA, state and territory gambling regulators, the Australian Transaction Reports and Analysis Centre (AUSTRAC), and law enforcement agencies when legally required or to prevent illegal activity.

Responsible Gambling Bodies: We share information with Gambling Help Online and other responsible gambling organizations to support your wellbeing.

Service Providers: We engage contractors to provide services such as website hosting, customer support, data analysis, marketing assistance, and payment processing. These providers are bound by confidentiality obligations.

Professional Advisors: We may share information with our legal counsel, accountants, auditors, and other professional advisors as necessary for compliance and business operations.

Affiliates and Partners: With your consent, we may share information with affiliate partners and co-marketing partners offering complementary services.

Business Transfers: If AUS66 is involved in a merger, acquisition, bankruptcy, or asset sale, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

5.2 International Transfers

Your information is primarily stored in Australia. However, some service providers (such as cloud hosting providers, payment processors, and customer support platforms) may process your information in other countries. We ensure that any international transfers comply with the Australian Privacy Principles and include appropriate safeguards such as standard contractual clauses and adequacy decisions.

6. Data Security

6.1 Security Measures

We implement comprehensive technical, administrative, and physical security measures to protect your information:

Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS protocols (minimum 256-bit encryption).
PCI DSS Compliance: Payment card information is processed through PCI DSS Level 1 compliant payment.
Access Controls: Only authorized personnel with legitimate business needs can access personal.
Firewalls and Intrusion Detection: We maintain firewalls and monitoring systems to prevent unauthorized.
Regular Security Audits: We conduct regular security assessments and penetration.
Secure Password Policies: We require strong passwords and encourage two-factor.
Data Minimization: We collect and retain only the information necessary for our.

6.2 Data Breach Response

In the event of a data breach that compromises the security of your personal information, we will:

Assess the scope and severity of the.
Notify affected individuals without unreasonable.
Notify relevant regulators including ACMA as.
Take steps to prevent further unauthorized.
Provide guidance on protective measures you can take.
Document the breach and our response for regulatory.

7. Data Retention

We retain your personal information for as long as necessary to:

Provide our services and fulfill your.
Comply with legal and regulatory obligations (generally 7 years for financial records and gambling records).
Resolve disputes and enforce our.
Detect and prevent fraud and.

After these periods, we securely delete or anonymize your information unless we are required by law to retain it longer. If you request account closure, we will delete or anonymize your information within 30 days, except where retention is required by law.

Betting and gaming records on pokies, sports betting, and casino games are typically retained for a minimum of 5 years as required by gambling regulations.

8. Your Privacy Rights

8.1 Access and Correction

Under the Australian Privacy Principles, you have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate, incomplete, or outdated.
Request a copy of your information in a portable.

To exercise these rights, contact [email protected] with your request. We will respond within 30 days.

8.2 Erasure and Deletion

You have the right to request deletion of your personal information where:

It is no longer necessary for the purposes we collected it.
You withdraw your consent (where processing was consent-based).
You object to processing and we have no legitimate basis to.
It has been processed.

We may retain information where required by law, to fulfill legal obligations, or to resolve disputes.

8.3 Marketing Opt-Out

You can opt out of marketing communications at any time by:

Clicking the unsubscribe link in marketing.
Adjusting your notification preferences in your account.
Contacting [email protected].

8.4 Self-Exclusion and Deposit Limits

You can request self-exclusion from AUS66 or set deposit limits through your account settings. Self-exclusion will prevent you from accessing your account and placing bets on pokies, sports betting, or casino games for a period you specify (minimum 6 months). For additional support, contact Gambling Help Online at 1800 858 858.

8.5 Complaint Resolution

If you have concerns about our privacy practices, you can:

Contact us at [email protected].
File a complaint with the Office of the Australian Information Commissioner (OAIC).
Contact ACMA regarding gambling-specific.

We aim to resolve complaints within 30 days. If you're not satisfied with our response, you can escalate to the OAIC.

9. Cookies and Tracking Technologies

9.1 Types of Cookies

We use the following types of cookies on aus66-australia.com:

Essential Cookies: Required for website functionality, account security, and service delivery. These cannot be disabled.

Performance Cookies: Collect information about how you use our site to help us improve performance and user experience.

Marketing Cookies: Track your activity across websites to deliver targeted advertisements and promotions.

Analytics Cookies: Help us understand traffic patterns and user behaviour using Google Analytics and similar tools.

9.2 Cookie Management

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking essential cookies may impair your ability to use AUS66. For more information about cookies, visit www.allaboutcookies.org.

10. Third-Party Links

AUS66 may contain links to third-party websites, including sports betting platforms, pokies providers, and responsible gambling resources. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites before providing your information.

11. Children's Privacy

AUS66 is not intended for individuals under 18 years of age. We do not knowingly collect information from children. If we become aware that we have collected personal information from someone under 18, we will delete it promptly. If you believe we have collected information from a minor, contact [email protected] immediately.

12. Responsible Gambling and Privacy

We recognize the importance of player protection and responsible gambling. Your gaming information is used to:

Monitor betting patterns and identify potential problem.
Enforce deposit limits and self-exclusion.
Provide access to support resources and counselling.
Comply with responsible gambling codes of.

If you or someone you know is struggling with gambling, please contact:

Gambling Help Online: 1800 858 858 (free, confidential, 24/7).
Lifeline Australia: 13 11 14 (crisis support).
Beyond Blue: 1300 224 636 (mental health support).

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:

Posting the updated policy on aus66-australia.com.
Sending you an email.
Requiring your acknowledgment before you continue using our.

Your continued use of AUS66 after changes become effective constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: [email protected].

Mailing Address:

AUS66.

Australia.

Response Time: We aim to respond to all privacy inquiries within 10 business days.

For gambling-related support and responsible gambling resources, contact Gambling Help Online at 1800 858 858.

For complaints about our privacy practices, you can contact the Office of the Australian Information Commissioner (OAIC) at www or call 1300 363 992.

Acknowledgment: This Privacy Policy is governed by the laws of Australia, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We are committed to your privacy and to operating responsibly and transparently in the Australian gaming and betting industry.

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